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FAQ

Q: How do I book a flight?

A: Click on Book Flights. For flights to and from Rottnest Island, you are booking the whole aircraft, not just your seat. For scenic flights, you may be sharing an aircraft with other passengers. For very urgent or last minute bookings, phone us on 1300 895 538, but please note that we can't answer the phone while we're flying, so you might go through to voicemail and we will have to call you back between flights.

Q: What about the weather?

A: Passenger comfort is best served by a quick and comfortable journey. Flights to Rottnest Island average just 12 minutes - and naturally - are not affected by ocean conditions.

Q: When should I arrive at the airport?

A: Please arrive at the airport at least 20 minutes before your scheduled departure time. Due to scheduling of aircraft and pilot rosters, no refunds can be given for no-shows. When driving into Jandakot Airport, turn right at the roundabout towards the control tower hill. You will then see the Rottnest Air-Taxi sign on your right.

Q: Is there free parking at Jandakot Airport?

A: Yes! There is lots of free parking available right next to the Rottnest Air-Taxi office.

Q: How much is a taxi / Uber from Perth city to Jandakot Airport?

A: From the Perth city centre, taxi fare is about $45 and Uber fare is about $35.

Q: How much luggage can I bring?

A: Light Aircraft are called light for a reason! Aircraft baggage compartments are small and are weight limited. Generally speaking, if you take “cabin luggage” only there will be no problems. Rather than a large suitcase or bag, it is best to take two smaller ones instead.

Q: Can I bring my surfboard / bicycle / large esky?

A: No, these items won't fit in our aircraft. We can only carry smaller luggage items, up to roughly the size of a medium suitcase (max 85cm long). Instead of a suitcase, we suggest packing two smaller bags instead. We also can't carry dangerous goods such as camping stoves and dive-tanks.

Q: Will I see quokkas?

A: Yes! You will usually see quokkas as soon as you step out of the airport on Rottnest Island.

Q: How do I travel around on Rottnest Island?

A: If you are staying at a hotel, tell them your arrival time and they will organise transport from the airport. You can also catch the regular shuttle bus which runs from the airport into town. Or you can simply walk the 800 metres along the road into town.

Q: How do I re-schedule or cancel a booking?

A: Please e-mail us via our Contact page, or phone us on 1300 895 538. Fees apply (please refer to our Terms & Conditions).

Q: How do I book a flight?

A: Click on Book Flights. For flights to and from Rottnest Island, you are booking the whole aircraft, not just your seat. For scenic flights, you may be sharing an aircraft with other passengers. For very urgent or last minute bookings, phone us on 1300 895 538, but please note that we can't answer the phone while we're flying, so you might go through to voicemail and we will have to call you back between flights.

 

Q: What about the weather?

A: Passenger comfort is best served by a quick and comfortable journey. Flights to Rottnest Island average just 12 minutes - and naturally - are not affected by ocean conditions.

Q: When should I arrive at the airport?

A: Please arrive at the airport at least 20 minutes before your scheduled departure time. Due to scheduling of aircraft and pilot rosters, no refunds can be given for no-shows. When driving into Jandakot Airport, turn right at the roundabout towards the control tower hill. You will then see the Rottnest Air-Taxi sign on your right.

 

Q: Is there free parking at Jandakot Airport?

A: Yes! There is lots of free parking available right next to the Rottnest Air-Taxi office.

 

Q: How much is a taxi / Uber from Perth city to Jandakot Airport?

A: From the Perth city centre, taxi fare is about $45 and Uber fare is about $35.


Q: How much luggage can I bring?

A: Light Aircraft are called light for a reason! Aircraft baggage compartments are small and are weight limited. Generally speaking, if you take “cabin luggage” only there will be no problems. Rather than a large suitcase or bag, it is best to take two smaller ones instead.

 

Q: Can I bring my surfboard / bicycle / large esky?

A: No, these items won't fit in our aircraft. We can only carry smaller luggage items, up to roughly the size of a medium suitcase (max 85cm long). Instead of a suitcase, we suggest packing two smaller bags instead. We also can't carry dangerous goods such as camping stoves and dive-tanks.

 

Q: Will I see quokkas?

A: Yes! You will usually see quokkas as soon as you step out of the airport on Rottnest Island.

 

Q: How do I travel around on Rottnest Island?

A: If you are staying at a hotel, tell them your arrival time and they will organise transport from the airport. You can also catch the regular shuttle bus which runs from the airport into town. Or you can simply walk the 800 metres along the road into town.

 

Q: How do I re-schedule or cancel a booking?

A: Please e-mail us via our Contact page, or phone us on 1300 895 538. Fees apply (please refer to our Terms & Conditions).

 

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